FAQ
How do I find the right tire size for my car? +
Use our Shop By Vehicle search — just enter your car's make, model, year, and engine, and we'll show you the exact tire sizes that fit. Alternatively, if you already know your tire size, use Shop By Tire Size to search directly.
What if my car needs different tires in the front and back? +
Some vehicles — mostly performance and luxury models — use different sizes for the front and rear tires, known as "staggered fitment." Our search clearly shows this when it applies to your vehicle, so you always order the correct matched pair for each axle.
How do I read my tire's sidewall? +
The numbers printed on your tire's sidewall (e.g. 205/55R16 91H) tell you everything: section width, aspect ratio, construction type, wheel diameter, load index, and speed rating. This is the most reliable way to confirm your exact tire size.
Do you have tires for SUVs and trucks, not just cars? +
Yes — our catalog covers sedans, SUVs, and trucks.
Are your tires genuine, not counterfeit? +
Yes. All our tires are genuine, purchased directly from the sole distributor for each brand.
How long does delivery take in Jordan? +
Delivery to Amman takes 1–3 business days. For other cities in Jordan, delivery takes 2–4 business days.
Do you deliver to all cities in Jordan, or just Amman? +
We deliver all over Jordan — 1–3 business days to Amman, and 2–4 business days to other cities.
What payment methods do you accept? +
We accept Visa, Mastercard, and Apple Pay, all processed securely.
Do you offer tire installation? +
Yes. In Amman, we offer mobile van installation as well as installation at select service centers. Installation in other cities is coming soon.
What's your warranty policy if a tire has a defect? +
All tires carry a warranty against manufacturer defects.
Can I search by my exact car make, model, and year? +
Yes — our Shop By Vehicle tool is built on verified fitment data for over 45,000 vehicles, matched down to the exact modification/engine variant.
What if I don't know my tire size? +
You can find it printed on the sidewall of your current tire, or simply search by your vehicle's make, model, and year instead — we'll show you the correct size automatically.
Can I return or exchange a tire after purchase? +
Tires are generally non-returnable or exchangeable once installed. If you received the wrong tire or have a product issue,we’ll be happy to assist. support@tiresoutlets.com.